Wells & Winter - Terms and Conditions

By accessing and using this site (www.wellsandwinter.co.uk) you agree to be
legally bound by these terms, which shall take effect immediately on your
first use of this site. If you do not agree to be legally bound by all the
following terms please do not access and/or use this site.

This site is owned and operated by Nigel G K Horsey trading as Wells & Winter (referred to herein as 'Wells & Winter','our' and 'we').  All content included on our site is owned by Wells & Winter and is
protected by English and International copyright laws. You may not copy,
reproduce, download, modify or distribute any content in any manner.

Privacy Policy

By submitting your details to us via this site, you are giving your consent to your details being used in accordance with this privacy policy.

If you need to contact us or have any queries then, please email us at info[@]wellsandwinter.co.uk
You will not need to submit any personal information in order to browse our site.
The personal information that you submit to us by completing the form on our website will be stored on a secure server and will only be used by Wells & Winter and will not be used by any third party company or distributed in any form.

Returns

In accordance with the United Kingdom's distance selling regulations, should
you purchase goods and then change your mind about purchasing them, you may
return the goods for credit subject to the following conditions:

· You inform us within seven working days of receipt of the goods
· You pay the return delivery charges
· Goods are returned in their original, re-saleable condition and in their original packaging
· We will credit you with the original cost price you have paid us less the actual cost of the carriage charge we   paid when dispatching the goods
· Credits can only be issued to the same bank or credit card account as you originally used to pay us

Items damaged in transit will be exchanged free of charge. We reserve the right
to charge for re-posting returned orders.

Payments

All prices are inclusive of VAT. The total cost of your order is the price
of products ordered plus postage and packaging costs, as detailed on the
website. Wells & Winter uses Paypal for credit card transactions. You may also pay by
cheque or postal order. If you have any queries please contact Customer Support
at sales@wellsandwinter.co.uk.

Damaged goods

Full refunds will be made by Wells & Winter for goods lost or damaged in transit.
and notify us within 1 working day of receipt of any damaged goods to be eligible
for a full refund or exchange. You must keep all packaging and artwork as found.
Alternatively, please refuse delivery and contact us immediately.

Delivery

Delivery of goods is normally 7-10 days from receipt of payment.
However, please note that once the goods have passed to our courier
we cannot be held responsible for any delays that occur in transit.